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Privacy policy

Privacy policy

Welcome to the Privacy Policy of Revflou Private Limited. Here, we detail our commitment to safeguarding the privacy of every individual who visits our website at www.revflou.com ("website").

We want to ensure you have a comprehensive understanding of the information we collect from you through our website, how we collect it, how it's used, and how you can manage the collection and use of your information.

  1. 1. Introduction

    This Privacy Policy outlines the practices of Revflou Private Limited regarding the collection and use of information from visitors to our websites. This policy specifically applies to online activities and is not relevant to information collected offline or through other channels. By using the content and services provided on this website ("Services"), you are agreeing to the terms and conditions outlined in this Privacy Policy. This Privacy Policy is an integral part of the www.revflou.com terms of conditions. We have a distinct policy relating to the Health Portability and Accountability Act ("HIPAA").

    Please note that this website is designed for a United States audience. Any information you provide, including personal information, will be transferred to and processed on computer servers within the United States.

  2. 2. Information Collection

    We may ask you to provide personally identifiable information to access Services or engage in specific website activities. The reasons for collecting this information and the details of the collection process will be transparent when we request your personal information.

    Should you reach out to us directly, we might receive additional information such as your name, email address, phone number, the content of your message, attachments, and any other details you provide.

    Upon registering an account, we may request your contact information, including name, company name, address, email address, and telephone number.

  3. 3. How We Utilize Your Information

    The information collected through our Website serves various purposes, including:

    • Providing, operating, and maintaining the website

    • Enhancing your website experience by personalizing content and recording preferences

    • Analyzing and understanding how you use our website

    • Developing new products, services, features, and conducting marketing research

    • Communicating with you, either directly or through partners, for customer service purposes

    • Sharing updates and pertinent website information, including marketing and promotional content

    • Responding to your emails or requests

    • Processing applications as requested by you

    • Complying with applicable laws, regulations, and legal proceedings

    • Safeguarding health, safety, or welfare

    • Protecting our rights and those of our affiliates and third parties, and enforcing our Terms of Service

    • Maintaining transaction and communication records

    • Undertaking necessary and lawful business activities

    Certain features of the website may require you to create a user account. By registering an account, you gain access to enhanced features, including the ability to view your invoice history, quotation history, make payments, raise support tickets, and communicate with us through chat. You are responsible for maintaining the confidentiality of your account information, including your username and password.

    Your account allows you to:

    • View Invoice History: Easily access and review your invoice history directly through your account.

    • Quotation History: Keep track of previous quotations and review them at your convenience.

    • Make Payments: Make secure payments for invoices directly through the website.

    • Raise Support Tickets: Initiate and track support requests using our ticketing system.

    • Chat Communication: Communicate with our support team through our chat feature for real-time assistance.

    You agree to notify us immediately of any unauthorized use of your account or any other security breach. We recommend using a strong and unique password for your account to ensure its security.

    Please note that certain account features may have specific terms and conditions that apply. By using these features, you agree to abide by these additional terms.

  4. 4. Disclaimer

    By agreeing to this Privacy Policy, you are granting consent to receive emails, including text messages, pertaining to services, account information, and marketing communications. You confirm that the provided phone number and the email address is yours and acknowledge that standard message and data rates may apply. You can opt-out of receiving SMS and email messages by contacting us at support@revflou.com understanding that this may affect your use of the Services.

  5. 5. Log Files

    Our standard procedure involves utilizing log files, which record visitors' activities on websites. These files gather information like IP addresses, browser type, Internet Service Provider (ISP), timestamps, referring/exit pages, and clicks. None of this information is personally identifiable. The purpose is to analyze trends, administer the site, track user movement, and gather demographic data.

  6. 6. Cookies and Web Beacons

    Just like most websites, we use cookies to optimize your experience. Cookies store data like visitor preferences and accessed pages, enabling us to customize content based on browser type and other information. Some website features require cookies for proper functionality. While most browsers initially accept cookies, you can adjust your settings to refuse them. Be aware that this might affect the performance of our website features and services.

  7. 7. Advertising Partners and Privacy

    We work with advertising partners like Google, Facebook, YouTube, Twitter, and LinkedIn. These third-party partners might use cookies, web beacons, and other technologies to gauge advertising campaign effectiveness and personalize content. Please consult the Privacy Policies of these partners for detailed information about their data practices.

  8. 8. Third-Party Privacy

    This Privacy Policy applies only to our website and not to external advertisers or websites. To understand their practices, please refer to the Privacy Policies of third-party ad servers. You can manage cookies through your browser settings.

  9. 9. Data Protection Rights

    We respect your data protection rights, including:

    • Access to your personal data
    • Rectification of inaccurate or incomplete data
    • Erasure of your personal data under specific conditions
    • Restriction of processing under certain conditions
    • Objection to processing under certain conditions
    • Data portability under certain conditions

    Requests for these rights will be addressed within one month. To exercise these rights, contact us at compliance@revflou.com

  10. 10. Security

    We maintain administrative, technical, and physical safeguards to protect the information you provide on our website. While we strive to secure our website, no system is entirely immune. We can't guarantee data security over the Internet and are not liable for third-party criminal activities.

  11. 11. Children's Information

    We prioritize child protection online. Parents and guardians should oversee their children's online activities. We won't intentionally collect personal information from children under 13 without parental consent. If you suspect such collection, please contact us to rectify the situation.

  12. 12. Changes to Privacy Policy

    We retain the right to modify this Privacy Policy without prior notice. Your acceptance of Services implies acceptance of the current Privacy Policy. Please review our policies periodically for updates. We'll provide notice of changes on the Website or via email.

  13. 13. Contact Information

    Feel free to share your comments, suggestions, and questions regarding our Privacy Policy at compliance@revflou.com If you wish to opt-out of specific communications or data sharing, contact us as described above. Please note that publicly available information and lawfully disclosed data are exceptions to opt-out requests.